Technical Issue Help me, please.

[Son Goku]

I just recently updated to Windows 10. Ever since that, I can't play MBII. I've tried uninstalling and reinstalling, but it didnt work. How can I fix this issue?

 

[Puppytine]

lol
Do you really think anybody can help you when you provide absolutely no relevant information? Do you hope we use telepathy?

Give as more information about your issue as you can:
What do mean by "I can't play MBII"? Any error messages? Direct citation, not retell. Any logs? Screenshots? Describe your problem in detail.

 

[Son Goku]

lol
Do you really think anybody can help you when you provide absolutely no relevant information? Do you hope we use telepathy?

Give as more information about your issue as you can:
What do mean by "I can't play MBII"? Any error messages? Direct citation, not retell. Any logs? Screenshots? Describe your problem in detail.

Well, it takes me to the "Movie Battles II" poster right before the animated MBII logo intro, then everything goes black and kicks me right back to my desktop.

 

[Puppytine]

MBII Launcher => Settings => check "Enable logging" => Repair installation.
Post latest log from "Jedi Academy\GameData\MBII_Launcher\logs" here.

Well, it takes me to the "Movie Battles II" poster right before the animated MBII logo intro, then everything goes black and kicks me right back to my desktop.

Does jamp console window appear after desktop is shown?

 

[Son Goku]

MBII Launcher => Settings => check "Enable logging" => Repair installation.
Post latest log from "Jedi Academy\GameData\MBII_Launcher\logs" here.

Does jamp console window appear after desktop is shown?

===================================================
Movie Battles II Log file Created on: 3/5/2016 5:53:14 PM
===================================================

Current Launcher's configuration
===================================================
Installation type (Complete/Basic): COMPLETE
Installation folder: C:\Program Files (x86)\Steam\steamapps\common\Jedi Academy\GameData\
Client: JAMP
Custom launch parameters:
===================================================

Additional Informations
===================================================
OS: WINDOWS Microsoft Windows 10 Home
GPU: Intel(R) HD Graphics
===================================================
INFO: Found version info file > 1.3.2.1 hats
INFO: Launcher checks for new version
INFO: Launcher checks if MBII is installed > YES

Also, JAMP console does not appear after the crash

 

[Puppytine]

===================================================
Movie Battles II Log file Created on: 3/5/2016 5:53:14 PM
===================================================

Current Launcher's configuration
===================================================
Installation type (Complete/Basic): COMPLETE
Installation folder: C:\Program Files (x86)\Steam\steamapps\common\Jedi Academy\GameData\
Client: JAMP
Custom launch parameters:
===================================================

Additional Informations
===================================================
OS: WINDOWS Microsoft Windows 10 Home
GPU: Intel(R) HD Graphics
===================================================
INFO: Found version info file > 1.3.2.1 hats
INFO: Launcher checks for new version
INFO: Launcher checks if MBII is installed > YES

Also, JAMP console does not appear after the crash

Where is full log? You should wait repair installation to be completed, and post a full log.

Intel graphics are known to cause stability problems:
Technical Issue - game started crashing even more | Movie Battles II Community
Technical Issue - Game Crashes on map change | Movie Battles II Community
Technical Issue - Everything is just white and this is a launcher issue as well | Movie Battles II Community
Technical Issue - Could not open GL subsystem | Movie Battles II Community
VM_Create on UI failed | Movie Battles II Community
[SOLVED] - Ok one more thing xDDD | Movie Battles II Community

MBII Launcher => Settings => Engine => MB Client => Play. Would you be able to play now?

Try lowing graphics settings in game: Setup => Video.

Try updating videocard's drivers.
Try fallback to older version of videocard's drivers.
Try installing drivers of videocard made for older Windows (Win 7).