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Technical Issue Game crashes when connecting to server (Steam) (Mac)

Discussion in 'Support' started by Roninonin, Nov 5, 2017.

  1. Roninonin

    Roninonin

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    I have JKJA launch, it opens the app properly, but when I search for a server, nothing shows up. I tried several solutions and none worked so far. Whenever I try to directly connect to a server, the game "crashes unexpectedly". Could someone possibly walk me through the install process so I can see where I messed up?
     
  2. ent

    ent Movie Battles II Team

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    Did you follow those instruction when were installing MBII: Installation & Troubleshooting Guide ?
    When the app "crashes unexpectedly" there is a crash log or something button. Could you show that crashlog?
     
  3. Puppytine

    Puppytine Slayed dreamer

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  4. Roninonin

    Roninonin

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    Yes, the base game works fine. I tried starting over using the tutorial you linked but when I run the command it says that mono quit unexpectedly.
     
  5. Puppytine

    Puppytine Slayed dreamer

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    Game crashes
    Mono crashes
    It seems something is wrong with your system :(
    No idea what repair possibilities macOS does have. If you do know some, try it.

    Post screenshot of that Mono crash, post screenshot of game crash as well.
    If there are any "Details" buttons, click them and copy-paste any logs/information here.
     
  6. Defiant

    Defiant Moderator Movie Battles II Team Code Leader

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    did you download the Mac version of the launcher? That's the most likely cause for Mono not being able to load it.
     
    Puppytine likes this.
  7. Roninonin

    Roninonin

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    I used the one Pupptine linked (which said LIN in it so I also used the one linked for Mac). Both had a similar result.
     
  8. Roninonin

    Roninonin

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    Screen Shot 2017-11-08 at 4.17.30 PM.png Screen Shot 2017-11-08 at 4.17.45 PM.png

    ^ That's the mono crash, I'm trying to get the game crash now.
     

    Attached Files:

  9. Defiant

    Defiant Moderator Movie Battles II Team Code Leader

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    I think this is going to take someone with more knowledge of OSX than I. The only thing that really stands out to me is the warning right at the top about forms not working in 64bit mode. A quick search suggests adding the flag --arch=32 to the mono command or using the command mono32 to launch in 32bit mode. Other than that all I can suggest is to take whatever steps are required to restore your computer or seeking support from other Mac users in the community - discord might probably be a good place to shout.
     
  10. Roninonin

    Roninonin

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    All right then. Thanks for the assistance. I'll keep working at it.
     
  11. Puppytine

    Puppytine Slayed dreamer

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    Basically what Defiant said.
    I hoped that logs would help to solve the issue, that they would have something I could google, but apparently, it didn't work this time :(
    This is beyond my knowledge. No idea why the Launcher does crash.

    I can only suggest to abandon MBII Launcher for a moment and try reinstalling MBII manually:
    1. Download MBII zip archive: Download
    2. Unpack it to one of these folders, depending on which JA you do have:
      Steam Version:
      /Users/YOUR_NAME/Library/Application Support/Jedi Academy
      CD Version:
      /Users/YOUR_NAME/Library/Application Support/Jedi Academy MP
      Make sure you did unpack it to the correct folder.
    3. Download JKJALaunch and place it inside a folder where you put Movie Battles: Jedi Academy MP launcher for OS X - JKHub
    4. Holding Shift key, start JKJALaunch. A dialog box will appear.
    5. Browse for Jedi Academy binary. Its path usually looks like:
      /Users/YOUR_NAME/Library/Application Support/Steam/SWJKJA.app
      /Users/YOUR_NAME/Applications/Jedi Academy/SWJKJA.app
      OK button will stay disabled until correct path to JA binary is entered. Be patient and find a correct file.
    6. Copy-paste to "Command Line Parameters":
      Code:
      +set fs_game MBII
      Click OK.
      Make sure you didn't skip this step!
    7. Start JKJALaunch without holding Shift.
     
    Last edited: Nov 21, 2017 at 4:18 AM

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